Refund & Cancellation Policy

Free consultations require no payment. For paid consultations, terms provided at booking apply. A missed session or late cancellation may be non-refundable when time and preparation were committed.

Monthly plans allocate specialist resources in advance. Cancellation applies prospectively under the service agreement. Earned fees for the current period or completed work are generally non-refundable.

Development is normally billed through deposits, milestones, or time-based invoices. Completed work, setup, purchased assets, and committed third-party costs are non-refundable.

Email an authorized written request to info@searchaligned.com with the client name, project or invoice reference, requested date, and reason. Cancellation is effective after written acknowledgement.

A refund may be considered for duplicate payment, a billing error, payment for work we confirm will not begin, or a circumstance expressly covered by a written agreement. Eligibility is reviewed individually.

Completed services, discovery, research, audits, strategy, content, design, development, account setup, reserved capacity, approved milestones, and third-party purchases are non-refundable where permitted.

If approved, SearchAligned initiates a refund within 10 to 14 business days. Banks and payment providers may require additional processing time.

Approved refunds normally return to the original payment method. If unavailable, a lawful alternative may be agreed after verification. Refunds are not sent to unrelated third parties.

Send cancellation, billing, or refund questions to info@searchaligned.com. This policy does not limit rights that cannot be excluded by applicable law.